At xojili, protecting the personal information of our players in the Philippines is a core responsibility. This Privacy Policy explains what data we collect, why we collect it, how it is used, and what rights you have over your own information. Please read this page carefully so you know exactly how your data is managed when you use our platform.
Last updated: 2025. Applies to all registered players in the Philippines.
When you register and use xojili, we collect certain personal information that is necessary to operate your account and deliver our services to you in the Philippines. This includes your full name, date of birth, email address, mobile number, and residential address as provided during registration. We also collect a copy of your government-issued identification and proof of address when you complete the identity verification process required before withdrawals. During your use of the platform, we automatically record technical data such as your IP address, device type, browser version, and session activity logs. Payment-related information — including your chosen payment method and transaction history — is also retained as part of our financial records and anti-money laundering obligations.
We only collect information that is directly relevant to providing you with a safe, compliant, and functional gaming experience. You are not required to provide information beyond what is asked during registration and verification, and you may contact our support team if you have questions about any specific data point we request. All data collected is stored securely and accessed only by authorised personnel with a legitimate operational need.
The personal data we collect is used primarily to create and manage your xojili account, process deposits and withdrawals, verify your identity, and ensure that your use of the platform complies with our Terms and Conditions. We also use your information to detect and prevent fraud, money laundering, and other prohibited activities in accordance with applicable Philippine regulations. Your contact details allow us to send you important account notifications, security alerts, and responses to your support enquiries. Where you have opted in, we may also use your email address or mobile number to inform you of relevant promotions and platform updates — you can opt out of marketing communications at any time through your account settings.
We may use aggregated, anonymised data about platform usage to improve our services, optimise the user experience, and inform decisions about new features. This aggregated data cannot be used to identify you individually and is handled separately from your personal account information. We do not use your personal data for any purpose that is incompatible with the reasons for which it was originally collected, and we will notify you if we intend to use it for a materially different purpose.
We implement a range of technical and organisational security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our platform is encrypted using industry-standard SSL/TLS protocols, and sensitive account data is stored using encryption at rest. Access to personal data within our organisation is restricted to authorised personnel on a need-to-know basis, and all staff with access to personal data are subject to confidentiality obligations.
We conduct regular security reviews and maintain incident response procedures to address any potential data breaches promptly. In the unlikely event of a data breach that affects your personal information, we will notify you and the relevant Philippine authorities in accordance with our legal obligations under the Data Privacy Act of 2012. While we take every reasonable precaution to protect your data, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password and to keep your login credentials confidential at all times.
As a player based in the Philippines, you have rights over your personal data under the Data Privacy Act of 2012 (Republic Act No. 10173). You have the right to access the personal information we hold about you, to request corrections if any information is inaccurate or incomplete, and to request the deletion of your data in circumstances where it is no longer necessary for the purposes for which it was collected. You also have the right to object to certain types of processing and to request that we restrict how we use your data while a dispute is being resolved.
To exercise any of these rights, please contact our support team directly through the platform. We will respond to all verified data requests within the timeframe required by applicable law. Please note that some requests may be subject to limitations — for example, we are required to retain certain financial records for a minimum period under Philippine anti-money laundering regulations, and we cannot delete data that we are legally obligated to keep. We will always explain the reason if we are unable to fulfil a specific request in full.
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the services we offer. When we make material changes, we will update the "last updated" date at the top of this page and, where appropriate, notify you directly through your registered contact details. We encourage you to review this page periodically so that you remain informed about how your personal data is being handled.
Your continued use of xojili after any changes to this Privacy Policy have been published constitutes your acceptance of the updated terms. If you have any questions or concerns about this policy or how your data is handled, please do not hesitate to reach out to our support team — we are available around the clock to assist players across the Philippines. You may also visit our FAQ page for answers to common privacy-related questions.
Now that you understand how xojili handles your personal data, you can enjoy our games, sports betting, and live bingo knowing your information is protected. Create your free account today or log in to continue where you left off.